Frequently Asked Questions

Our workshops accommodate various team sizes. Small team sessions work with 6-12 participants, allowing for deep discussion and personalized attention. Larger group workshops can include 15-30 participants with breakout activities for smaller group work. We adjust facilitation approaches based on group size to maintain engagement and ensure everyone can participate meaningfully.

Session length varies based on program scope. Half-day workshops run 3-4 hours and focus on specific topics. Full-day programs are 6-8 hours and cover multiple related areas in depth. Multi-session series spread training across several shorter sessions over weeks. We recommend session length based on your goals and team availability during our initial consultation.

Yes, customization is central to our approach. During discovery, we learn about your industry context, terminology, and typical workflows. We then adapt examples, case studies, and practice exercises to reflect scenarios your team actually encounters. The core collaboration principles remain consistent, but application details are tailored to feel relevant to your specific work environment.

Our programs cover team dynamics and communication, structured meeting frameworks, remote collaboration tools and practices, workflow optimization across departments, accountability systems and follow-through, cross-functional coordination, and project collaboration methodologies. We select and combine topics based on your team's specific needs identified during discovery.

Workshops are highly interactive. While we provide instruction on concepts and frameworks, significant time is devoted to discussion, hands-on exercises, and practice. Participants work through scenarios from their actual work environment, ensuring immediate applicability. The format balances learning new information with practicing how to apply it.

Yes, we offer virtual workshop delivery designed specifically for online environments. These sessions use video conferencing platforms, digital whiteboards, and collaborative documents to create interactive experiences. Virtual workshops include breakout room discussions, shared exercises, and real-time collaboration practice using the same tools your team uses daily.

Yes, we provide on-site training across Canada. Based in Banff, Alberta, we travel to client locations for in-person workshop delivery. On-site training works well for teams who prefer face-to-face learning and have appropriate meeting space available. Travel logistics and scheduling are coordinated during program planning.

Virtual workshops require reliable internet connection, video conferencing software (we work with Zoom, Teams, or similar platforms), webcam and microphone for each participant, and ability to access shared documents. We provide technical setup guidance before sessions and test connections in advance to ensure smooth delivery.

Yes, we offer hybrid delivery where some participants attend in person and others join virtually. This requires hybrid-capable meeting space and appropriate technology setup. We adapt facilitation approaches to ensure both in-person and remote participants can engage fully and feel equally included in discussions and activities.

Standard timeline from initial contact to workshop delivery is 4-6 weeks. This allows time for discovery, customization, and thoughtful program design. Expedited timelines of 2-3 weeks are possible for simpler programs or urgent needs. We recommend scheduling as far in advance as practical to ensure availability and allow proper preparation.

Minimal preparation is required from participants. We typically request that teams complete a brief pre-workshop survey to help us understand current challenges and goals. For some programs, we may ask participants to bring examples of current processes or tools they use. We provide all necessary materials and frameworks during the workshop itself.

Discovery includes a team survey gathering input from multiple perspectives, review of current collaboration tools and processes, discussion with key stakeholders about challenges and goals, and identification of specific scenarios to address in training. This phase typically takes 1-2 weeks and ensures training is relevant and targeted to your actual needs.

Entire teams benefit from attending together, as collaboration improves when everyone learns the same frameworks and develops shared understanding. This typically includes team members who work together regularly, team leaders or managers, and anyone involved in cross-functional coordination. We discuss ideal participant mix during initial consultation based on your goals.

Training is designed to be valuable regardless of prior experience with collaboration methodologies. We start with foundational concepts to ensure everyone has common understanding, then build to more sophisticated applications. Exercises are structured to allow different levels of depth, and discussions naturally accommodate various perspectives and experience levels.

All participants receive comprehensive materials including framework summaries and reference guides, templates for meetings and planning, checklists for implementing practices, and additional resources. Materials are customized to reflect your team's context and the specific approaches covered in your training. Resources are designed for ongoing use after workshops conclude.

Following workshops, participants receive comprehensive resource materials for ongoing reference. We provide email support for questions that arise during initial implementation. Teams can arrange follow-up sessions to address implementation challenges, refine approaches based on experience, or cover additional topics as needs evolve.

Teams typically begin applying new practices within days of training. Workshops include action planning time where participants develop specific next steps for implementation. The frameworks and templates provided are designed for immediate use. Most teams start with one or two practices and gradually expand application over time.

We focus on practical application rather than abstract metrics. During workshops, we observe participant engagement and understanding through exercises and discussions. Post-workshop, we provide frameworks for teams to self-assess progress in applying new practices. Many organizations track specific indicators like meeting effectiveness, project coordination smoothness, or team communication patterns over time.

Yes, follow-up training can be scheduled at any time. Many teams benefit from refresher sessions after initial implementation, advanced workshops building on foundational training, or additional sessions covering new topics as team needs evolve. Follow-up timing depends on your implementation progress and emerging needs.

The frameworks and practices taught are designed to be sustainable through team changes. When new members join, existing team members can share the materials and approaches. For significant team restructuring, abbreviated training sessions can bring new members up to speed on established practices and frameworks.

Start by contacting us through our contact form or phone. We'll schedule an initial consultation to discuss your team's situation, challenges, and goals. This conversation is exploratory with no commitment required. Based on our discussion, we'll determine if training is appropriate and outline potential next steps.

No formal preparation is needed. It helps to think about your team size and structure, main collaboration challenges you're experiencing, what you hope to improve, and any specific situations or pain points. The consultation is conversational, and we'll ask questions to understand your context and needs.

Yes, we work with organizations of all sizes. Small teams benefit from establishing collaboration foundations as they grow. Larger organizations use training to refresh practices, break down silos, or standardize approaches across departments. We adapt program scope and content based on your organization's size and structure.

Yes, we specialize in remote and hybrid team collaboration. Distributed teams often benefit significantly from structured collaboration frameworks since they cannot rely on informal coordination. Our training addresses the specific challenges of remote work including asynchronous communication, documentation practices, and virtual meeting effectiveness.

That's normal and exactly why we start with consultation and discovery. Many teams know they have collaboration challenges but aren't sure which specific areas need attention. Through our discovery process, we identify root causes and recommend appropriate training focus. You don't need to diagnose the problem yourself before reaching out.